- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Eagle Auto is acutally a mechanic you can trust. Charlie showed me what was wrong with my car, showed me the parts, gave me a lesson on what and why it needed to be fixed and gave me a great price. I am definitely going back for any other repairs I need to have done.~ Tracie M.
Eagle Auto is a shop that I can trust. I was quoted a price and time that the work would be completed. No surprises. I am confident that the repairs were made (brake work for Nissan Frontier) by experienced techs at a competitive price. Thanks Charlie.~ Kevin N.